The Perfect Gift
As a small business owner, it can seem harder and harder to compete with big websites with their low cost of operating and massive product ranges. But I still have a few tricks up my sleeve. I know my customers better than the big sites do, and my customers know that they are dealing with a real person, not a robot. If I can know and predict my customers’ needs, they keep coming back to me and don’t go hunting for new suppliers. This site has some cool case studies and ideas that do just that – provide ways of giving exceptional and innovative service to the customers.